Equipment Service

IF YOU REQUIRE SERVICE on the DV2 version OR the current Perioscopy System

Please Call (925) 973-0710 ext. 205, Stewart Denham, Engineering Manager

We can do an initial diagnosis over the phone to determine the need to send in your equipment. 

 

If there is a need to send something in for diagnosis and repair please send to:

Danville Materials LLC

3420 Fostoria Way, A200

San Ramon, CA 94583

(925) 973-0710 x205

Attention: Stewart Denham

 

WE WILL PROVIDE AN ESTIMATE ON ALL REPAIRS

THE FEE FOR THE ESTIMATE IS $200.00 plus shiping and handling (unless the item is under warranty)

The estimate fee will be included in the repair should you elect to move forward on the repair.


PLEASE ENCLOSE
a note indicating the problem, list the doctor’s name, the contact person, office phone number and a contact email address.

Upon shipment PLEASE EMAIL Debbie Simpson at Danville Materials: dsimpson@daneng.com
This will be valuable in our assisting your timely return of your repaired equipment.

Payment Terms:  Billing is coordinated through Danville Materials and the repaired equipment will be shipped upon credit card payment.

 

The repaired equipment is sent UPS.
IF YOU REQUIRE FASTER SHIPPING PLEASE LET US KNOW.